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Quality Assurance Specialist
Full time at L' Fisher Hotel in Philippines

Quality Assurance Specialist Full time at L' Fisher Hotel in Philippines

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Job highlights

Posted on September 19, 2018

Job details

Education: Graduate of Bachelor's Degree in Food Science (or related discipline in Nutrition, Chemistry/Chemical Engineering, and Microbiology)


Communication Skills: proficient in verbal and written English


Soft Skills:

- excellent customer service, leadership and management skills;

- critical-thinking and reasoning abilities;

- ability to meet deadlines and multitask;

- need to have excellent interpersonal and organizational skills and

- administrative and communication skills

- Capable of leading and motivating a team


Technical Skills:

- Systems: GMP, HACCP and/or ISO.

- Proficiency with MS Office applications ( MS Word, Excel).


Experience: At least 3 years of work experience in the food industry prior to his/her promotion as QA Supervisor



Job Duties:


Key Result Area 1 - Good Manufacturing Practices Certification


- Prepare and updates GMP and SSOP manuals as well as the monitoring forms

- Oversees the Quality Assurance group in conducting the daily GMP checking or monitoring and monthly GMP audits, recommends and identify preventive & corrective actions for deficiencies to be implemented by Production.

- Conducts GMP Orientations

- Acts as liaison between the company and the third party auditors


Key Result Area 2 - Quality Management Systems


- Develops, justifies and implements quality programs that meet process and product standards, clearly recognizing that everyone is responsible for quality.

- Participates in other plant teams and programs such as HACCP team and others as assigned.

- Ensures accuracy and correctness of Quality Assurance reports

- Communicates new process and/ or products to the whole QA team.

- Ensures QA schedules effectively monitor quality activities to ensure attainment of customer's requirement.

- Performs quality audit of Supplier


Key Result Area 3 - Cost of Materials


- Designs validation process in the event of high percentage product rejections.

- Develops corrective and preventive actions to process deviations

- Discuss product rejections and spoilages to top management

- Manage and monitor raw materials substitution in case of urgent need for quality issues








Key Result Area 4 - Product Quality Feedback


- Investigates complaints on existing product and provide response to branch and institutional accounts as customers.

- Recommends and communicates corrective and preventive actions to complaints to all concerned department

- Implements and follow-up and verified the effectiveness of the corrective and preventive actions to complaints


Key Result Area 5 - People Management


- Ensures implementation of Code of Ethics including effective handling of labor cases and any deviations in the Code of Conduct requiring disciplinary actions in accordance with the prescribe provision


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