Inbound Customer Support
Full time
through Blu Selection in
Lisboa, Portugal
Job highlights
Posted on September 5, 2018- Professional background in
- Job level Junior/Entry Level
-
Pays salary of
EUR 1,245 - EUR 1,248 /month
(Fixed Salary)
Job details
As an Inbound and Customer Service Representative, you will work for a well known Hardware and Software brand. Your main responsibilities are:
- Deliver outstanding sales and customer service via phone and email by taking ownership of queries and provide appropriate solutions to the customers
- Effectively inform and assist customers in their buying options and decisions by providing the adequate solutions to their needs
- Constantly improve your knowledge of the products and solutions offered by the company
- Establish and maintain efficient collaboration with the company's partners
- Demonstrate an understanding of primary competitor services and technologies and articulate the competitive advantages of the company's services and products
The Profile.
- You have a native level of Dutch + a good level of English (at least B2)
- You have an interest in Sales. Previous experience is an asset but not a must.
- You have very good communication skills
- You have the ability to convince people and handle objections
- You are willing to understand customer's needs and provide a real service
- You have a sales drive and do not give up attitude
- You are motivated, reliable and committed in your work
- You have a drive for excellence and professionalism
- You are a real team player and willing to work with many other nationalities
- Type of contract: a long term fixed term contract, renewable every year
- Working hours: 40h/week (8h/day) from Monday to Saturday, rotating shifts 07:00 am - 7:00 pm
- A company which fully supports you and wants to make your experience great
- Free Portuguese lessons, cooking classes, sport activities and social events organized by the company
- A dynamic, open minded and multicultural environment, including 82 different nationalities
- A great place to work in a brand new building, you will work in the best facilities for a fun and comfortable environment
- A company working with top-notch worldwide brands, from various industries from Fashion, Online Marketing, Technologies, Food, etc.
- Real career opportunities: opportunity to enter a development program within 6 months to get access to other opportunities within the company: from a different projects to QA, Team Lead or Supervisor roles
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