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Sales And Communications Agent
Full time at FMM Dubai in Dubai, UAE

Sales And Communications Agent Full time at FMM Dubai in Dubai, UAE

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Job highlights

Posted on September 18, 2017

Job details

- Job Role will be to ensure customers of the FMM group, receive the utmost care and experience. To be able to represent and assist in the building of customer groups through direct communication in the best way possible.


- Must be fluent in both Arabic and English (Oral and Written)

- Well organized, courteous, reliable, focused, strong work ethic, productive, critical thinker, ability to multi task, discretion, ability to work in a team.


Job Duties:

- Handling and communicating to clients through direct sales channels. Upselling and cross selling products.

- Customer Service: answering product and service questions. suggesting information about other products or services, building relationships and trusts, strong communication skills.

- Logistics: Handling customer logistics and orders though delivery partners, handling returned shipments and customer complaints

- Reporting / Analysis: bi monthly and monthly reports on sales, product performance, exhibition reports, feedback from clients etc.

- Maintaining and upkeeping customer database

- Overseeing stock management and creating order replenishments

- Boutiques: maintaining existing relationships with boutiques and creating new one. preparing consignment sheets, invoices and bills. ensure that boutiques are displaying FMM products in best way possible

- Pop up and Exhibition coordination

-Over seeing packaging department before orders are shipped to customers

- Research: new and innovative ways to expand and handle current department and increase sales and profit

- Creating and sending email campaigns to customer groups

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