Retail Sales Assistants
Full time
at Al Boom Marine in
Dubai, UAE
Job highlights
Posted on July 19, 2017- Professional background in
- Job level Junior/Entry Level
- Nationality India, Kenya, Kyrgyzstan, Kazakhstan, Morocco, Moldova, Republic of, Uzbekistan
Job details
Customer Focus
Responsible for greeting and meeting all customers promptly and politely as they enter the store.
Provide customer satisfaction by delivering exceptional customer service.
Guide customers throughout the store or to specific areas the customer requests.
Develop a clear understanding of all departments, products, make, and features and after sales service
Effectively deal with customer queries and complaints.
Follow procedures for dealing with specific customer orders.
Ensure confidentiality with respect to Al Boom Marine retail/store sales.
Store Merchandise/Merchandising
Maintain a detailed knowledge of the merchandise/products stocked in the store
Ensure promotions and fast selling lines are featured in the store.
Provide information about customers (likes, dislikes and opinions to the line manager.
Ensure effective stock replenishment to the store and continuous stock availability, ongoing recovery & maintenance in the store.
Shop Keeping and Store Standards
Maximize and contribute to sales within the store through exceptional customer service and retail experience
Ensure all stock is laid out and displayed according to standard layout norm ( product placement, folded arranged in order from smallest to largest, hanged items must be steamed, brand wise, size wise.
Ensure all product are price tagged, $ price is covered and bar-coded before displayed.
Ensure correct ratio of stock on shelves and assist in accurate stock counts as per store requirements.
Ensure all stock administration (stock counts, STS, dispatch and delivers) are recorded on the system in time
Ensure awareness and vigilance at all times of security in the store without any negligence. .
Ensure the highest standards of housekeeping standards and grooming etiquettes are maintained in the store at all times
Give accurate and current information about the product for all inquiries.
Increase the customer database by adding new customers to the data base.
Understand the returns policy and ensure effective implementation.
Help VM and/or store manager in product placement and arrangement.
Dress up Mannequins and attend to other visuals.
Maintain a clean and well organized back store area.
Operate as a cashier and be consistently accurate in money handling.
Carry out linked selling understanding the customer needs.
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