Call Center Agent
Full time
at Q Express in
Dubai, UAE
Call Center Agent Full time at Q Express in Dubai, UAE
Job highlights
Posted on June 11, 2017- Professional background in
- Job level Experienced
-
Pays salary of
AED 2,500 - AED 3,000 /month
(Fixed Salary)
Job details
• Call customers to schedule delivery appointment and confirm delivery address.
• Coordinate with logistics staff and supervisors regarding any urgent shipments or special requests.
• Answer calls and respond to customer requests.
• Provide customers with information regarding delivery status.
• Identify, research, and resolve customer issues.
• Follow-up on customer enquires & ensure timely resolution.
• Complete call logs and reports.
• Recommend process improvements to supervisor.
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Show all questions(Your response will not be saved.)Hiring company
Q Express
Q Express is a subsidiary of SOUQ.COM group of companies and it serves as the logistics and last mile delivery entity for the group. Specializing in offering end-to-end logistics solutions to the largest e-commerce site in the Arab world.
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Hiring company
Q Express
Q Express is a subsidiary of SOUQ.COM group of companies and it serves as the logistics and last mile delivery entity for the group. Specializing in offering end-to-end logistics solutions to the largest e-commerce site in the Arab world.
-
Customer Services Diploma International New Skills AcademyAED 88
AED 1,098Duration: Upto 7 Hours -
Customer Service Management Course LineAED 88
AED 1,028Duration: Upto 2 Hours
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