Customer Service Coordinator
Full time
at a Laimoon Verified Company
in
Sharjah, UAE
Customer Service Coordinator Full time at a Laimoon Verified Company in Sharjah, UAE
Job highlights
Posted on June 8, 2017- Professional background in
- Job level Experienced
-
Pays salary of
AED 5,000 - AED 7,000 /month
(Fixed Salary) - Nationality Egypt, Jordan, Morocco, Tunisia
- Other requirements Female candidates only
Job details
Looking for a Customer Service Coordinator, presentable, friendly and Knowledge in Customer Relation.
Interface with customers and sales representatives to handle both pre-sales and post-sales service functions.
Provide outstanding customer service to improve customer satisfaction and relationship.
Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner.
Assist in product purchasing and order fulfillment activities such as taking orders, giving pricing information, determining appropriate shipping methods, routes and rates, etc.
Handle incoming phone calls related to; return material requests, product samples, order referrals, sales promotions, etc.
Monitor product order shipment to ensure on-time delivery to customers.
Alert customers on shipping and flow issues in advance.
Provide price and cost proposals in response to customer's requests.
Contact customers regarding contract cancellations to determine cause and possible corrective measures.
Develop knowledge about each customer's business model and requirements.
Maintain competent understanding of company's products, their functions and alternatives.
Coordinate, analyze and improve customer service functions to meet company goals.
Maintain database of customer sales order and invoicing records,Data Entry.
Assist in marketing activities and inventory control maintenance.
Other benefits
Air Ticket Allowance and Medical Insurance
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Confidential Company
A Leading local Men's wear Brand in UAE nd the market leader in experience, quality, style, workmanship, service and most importantly, presence.
No of employees: 51-200
Established in: 2015
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Hiring company
Confidential Company
A Leading local Men's wear Brand in UAE nd the market leader in experience, quality, style, workmanship, service and most importantly, presence.
No of employees: 51-200
Established in: 2015
-
Retail Management Mastery Diploma StudyPlexAED 59
AED 661Duration: Upto 1 Hour -
Retail Management Diploma Brentwood Open Learning CollegeAED 137
AED 1,322Duration: Upto 400 Hours -
AED 59
AED 661Duration: Upto 11 Hours
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