Digital Marketing, Customer Acquisition
Full time
at a Laimoon Verified Company
in
Dubai, UAE
Job highlights
Posted on December 12, 2017- Professional background in
- Job level Experienced
-
Pays salary of
AED 8,000 - AED 12,000 /month
(Fixed Salary)
Job details
We are seeking a digital marketing specialist / Analyst with experience to work with multiple brands. We seek a candidate who is enthusiastic about Digital and Social Media is professional, independent, and willing to do what it takes to generate business.
The job is based in Dubai, working Hours cater for the needs for GCC clients [Sundays through Thursdays 9:00 am to 6:00 pm (with lunch break) Fridays: 9:00 am to 1:00 pm. Saturdays off].
Responsibilities:
Digital Marketing Acquisition Responsibilities:
• Identifying the target audience for a particular campaign and deciding how best to communicate to that audience and what channels to use
• Using online marketing tools to create, manage, maintain and execute campaigns
• Collect and assess data that improves the effectiveness of marketing campaigns across all channels.
• Develop metrics to measure brand awareness, social engagement, app installs and web site usage.
• Develop ways to align marketing metrics with external events, promotions and advertising campaigns
• Review the consumer data; product external statistics, analyze data on customer demographics, preferences, needs and buying habits.
• Recommend new product data relationships to drive sales, app downloads and/or customer satisfaction.
• Client reporting and budget management, including preparing costings for clients and producing spending updates throughout the campaign;
Operational Responsibilities:
• Providing help and advice to customers using our services via the multiple customer touch points: Phone, In-app chat, WhatsApp, Messenger, Social Media comments, in-person,…
• Identify customer issues and follow problems through to resolution
• Coordinate with suppliers for efficient service delivery, resolving bottlenecks, and following up on customer related issues
• Generate reports and analysis on day-to-day activity
• Provide recommendations to management on areas of improvement in the operation
• Escalate to management cases of interest
Desired Skills and Experience:
• 3 to 5 years of digital media marketing experience
• Experience in the digital performance marketing including but not limited to PPC, Google Analytics, Facebook ads, Instagram Ads, Twitter Ads, YouTube Ads,…
• Advanced optimization experience across online properties is required.
• Experience in customer service and improving relations with service providers
• Excellent analytical skills with experience of delivering reports and ensuring recommended action.
• Good numerical and research skills.
• Excellent written and oral communication skills in English and in Arabic
• Excellent interpersonal and team skills
• Time management skills including the ability to handle multiple requests with changing priorities.
• Ability to work under pressure, meet deadlines and make decisions quickly
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